Technical Support

    Birchwood Automotive Group

    Job Summary

    Posted December 13, 2021

    The Technical Support position plays an integral role in the proper maintenance, deployment, and procurement of Birchwood Automotive Group hardware and related items. The successful candidate will be responsible for providing day to day hardware and software installation and support to Birchwood automotive facilities regarding PC’s, laptops, printers, and other technologies. The Technical Support will be responsible for investigating and addressing IT/System issues for all Birchwood Business Units in multiple locations. In addition, this role is also responsible for user management of various enterprise applications, such as Active Directory, Dealer Management Systems, and various other applications requiring authentication.

    Essential Skills / Details

    • Completed Post-Secondary education in IT, or related field
    • Experience and understanding of Microsoft productivity tools/Operating System experience including Windows 7 and higher, Microsoft Office 2010 and higher.
    • Experience troubleshooting printing and networking issues including wireless technologies
    • Positive attitude with a demonstrated commitment to customer satisfaction
    • Understanding of Microsoft productivity tools, operating systems, and active directory
    • Excellent problem-solving abilities with a common sense approach
    • Exhibit an understanding of networking principles
    • Proven ability to manage workload under time-sensitive deadlines
    • Comfortable leveraging technology for most day to day functions
    • Valid driver's license, clear drivers abstract and own transportation to work are required

    Birchwood is Manitoba’s largest automotive retailer network. Our 23 franchises include two state-of-the-art collision repair centres and four Birchwood Credit Solutions locations, and offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement and generosity.

    Salary / Wage Range

    To be discussed during interview process.

    Interested in this position or have questions?

    Steinbach Dodge Chrysler Jeep

    Quick Contact Links

    Sales & Finance

    Parts & Service